Home Delivery Policy
Home Deliveryis a service provided to Plymouth/Terryville residents who are homebound according to the definition as set by Medicare and for households that have unexpected emergencies.
Medicare considers you homebound if:
- You need the help of another person or medical equipment such as crutches, a walker, or a wheelchair to leave your home
- Your doctor believes that your health or illness could get worse if you leave your home
- It is difficult for you to leave your home and you typically cannot do so
Your doctor should decide if you are homebound based on their evaluation of your condition. A note, to the Plymouth Community Food Pantry, written on the doctor’s letterhead, stating that they believe you are homebound for any reason stated above, will qualify you to receive home delivery.
Deliveries are made on Monday and Friday, with five to seven deliveries (depending on staffing) made on each of those days. There will be two types of deliveries considered on each of the days:
- Guaranteed Deliveries: These are clients considered homebound under the definition of Medicare. Each of these clients have been assigned a day in the two-week rotation of deliveries. If they do not submit an order on their assigned day, they will have to wait until their next assigned day occurs to shop or shop as a client in the category below.
- Miscellaneous Deliveries: These are for clients who do not qualify as homebound. On any given Monday or Friday, a client may submit an order with the hope that there are delivery spaces available. Clients with unexpected emergencies will be first to receive an open space followed by any other client on a first come first serve basis.
- Submitting an Order (one of three methods should be used)
- Complete ‘Order Form’ found on our website; Plymouthfoodpantry.org
- Complete the Pantry’s paper order form and mail the form to the Pantry (simply request more order forms when you run low on them and we will put them in your delivery)
- Call the Pantry and ask for a standard order. There will be NO DICTATING YOUR ORDER OVER THE PHONE.
- When to Submit an Order
- Monday deliveries: must be submitted NO LATER THAN FRIDAY, 5:00 PM
- Friday deliveries: must be submitted NO LATER THAN THURSDAY, NOON
- Missing the deadline for submitting an order may be cause for non-delivery
For those who are healthy enough to come to the Pantry, but have no transportation, please click to see Town of Plymouth Dial a Ride.